QC and R & D

Quality Control and Research and Development Programme 

Manufacturing is define as : 

The process of converting raw materials , components or parts into finished goods that meet a customer's expectations or specifications .

That being said , I would like to add , to be able to make profit the whole process is a race against time to reach optimum level of operation in shortest possible time .

As of now I believe there are more than 10 wood pellet plant in Malaysia , probably over half have difficulties in producing high quality pellet and running at low efficiencies . Some are not running at all . I admit mine are also having problems with breakdown here and there , but importantly improvement are carried out after each obstacles thus weakness becomes strength .
Wood Pelleting are more an arts rather than skill . There are just too many variables especially for China Made Machines . 
Unless and until you get all the parameter right , it is near to impossible to get high efficiency and quality .
In many organisation QC and R & D are lacking especially in the SME . This is the nature of business as it is too costly to setup and followup . But without these you would be FLYING BLIND , that is what happen and the blame is simple , on the machine . No doubt , China Machine is bad but there are ways to go around to get it better . Unless you are willing to invest in American or European Machines which will cost a bomb .
In wood pelleting , the person in charge MUST be able to setup proper recording so that improvement can be carried out . Proper records are just like a GPS in a foreign country . You use it ( the records ) to see : 
1 ) Who can help 
2 ) What happened 
3 ) Where are you now and where are you going 
4 ) When can you arrive 
5 ) Why things happen 
6 ) How did it happen 

Remember the 5 W's and H

Imagine that you are starting , you get into problem , the supplier of the machines did not give correct procedure ( friend , they are seller of machines , they will promise you sky to sell , they are not production man , how do you expect them to give full range of advice when we are paying pittance for the machines ) and your machine are damage or you are running at very low effciency .
What do you do ???
You try and try , after 2 months time loss you give up , losses amounts to RM50,000 or more , you still want to carry on but do not know where to start and when can solve all this problems . Sounds very familiar , it happen to me too !!
What do you do ??? or better WHO YOU GONNA CALL !!! GHOSTBUSTER  , CALL ME .
For now enjoy the song & video .

Word of  Advise , if you are not able to solve the problems in 2 months , it is not possible for me to solve it by phone , it is just impossible , there are just too many parameters and you will need tools to help just like the GPS .
With all the advice and tools hopefully you are on the way for higher efficiency and higher quality of wood pellet . 
Many people called but are unwilling to pay ( no free lunch ) , so advice from the phone are limited in quality , they try the method advised still doesn't work , it won't work , we take 6 months of blood sweat and tears to perfecting our method , so with 30 minutes advise you expect it to work , I wish how simple it is .

In fact I would advise , after you have commission your machine and it does not perform to expectation within 2 weeks ,  better call me immediately for consultation , if not you will lose 2 months at least and over RM50,000 for trial and error .